Customer Engineer - Ghent

Job description

Being a Customer Engineer at ML6 is being the key person to connect the clients and the amazing technical teams in a vibrant and challenging market of the future. You link BD and technical teams to work as one team, to serve the clients the best possible AI solutions.

If you believe that variety is your key driver, ML6 could be your next stop.

As a customer engineer, you can mix several roles according to your preference and interests; ranging from BD and Sales to Project Manager, Account Manager and even Strategist, Content Creator, Presenter or a Workshop Guru, combining your personal skills with what ML6 has to offer.

If you love variety in your daily tasks, and if you like to grow on multiple aspects, the Customer Engineer role at ML6 offers a personalized balance between project work and BD efforts, which is an incredible variety of different tasks.


Whilst being technically competent, you are also expected to have inspiring communicational and functional skills to support our customers from day one.

You will be able to help the leaders of the future to build their AI strategies together with ML6.

You are ready to take on a challenge, solve the unsolvable, have a helicopter view on things developing the best solutions, tailored to the exact needs and wishes of our clients.

With the support of our amazing technical teams, you will have a key role in translating the latest papers to tangible and usable use cases, making the impossible possible.

Responsibilities:

  • Understanding and translating client needs.
  • Support BD in working out the statement of work, to define the project, roles, risks, timeframe to best serve clients.
  • Present statement of work to clients.
  • Project management, follow up the quality and progress of the team.
  • Clarify the technical side and make things understandable to the client..
  • Guide ideation and strategy workshops to support clients in idea development
  • Account management: maintain client relations, be able to think along with the clients to spot the next business cases.
  • Being able to feel the value of data and what can be done with it.
  • Occasionally test, reflect quality of data, evaluate usability of data.

What we offer?

We offer a fun and dynamic work environment, where you learn new things and are challenged everyday, surrounded by young and top colleagues in a growing and international company.

Team activities, ping pong and playstation tournaments, unleashing your creativity in our hardware corner or with our 3D printer, healthy snacks and latest technologies are part of our daily life at our headquarters at Ghent. Much more is for you in our offices in the Netherlands, UK and Germany.

As Premier Google Cloud Service Partner, ML6 has a very strong relationship with Google, providing you options to collaborate with Googlers and alpha test a lot of their latest ML tools.

In addition to a competitive salary and benefits, you will have the tax advantage due to copyrights, flexibility and working from home options and the chance to work on your own innovative projects for 2 weeks during the Christmas period.



Requirements

Requirements

  • 0 to three years of previous experience in tech or consultancy
  • Bachelor’s degree in a relevant area
  • Excellent verbal and written communication skills in English and Dutch.
  • Passionate about technology
  • Project Management and Account Management Capabilities
  • Eager to learn
  • Excellent presentation skills
  • A bit geeky
  • Flexible and creative
  • Taking the extra mile and enjoying it.
  • Team player and a good listener